Arby`s in Richmond

Great fish sandwiches at a great price. Jordan did a great job. The coffee left something to be desired.

Very nice place to eat... clean and good service.

I ordered the chicken cheddar ranch sandwich. They gave me the buttermilk bacon and Swiss sandwich. Went back and asked for the chicken cheddar ranch sandwich, they Said that only comes in the 2 for 4? And gave me the buttermilk chicken sandwich.

The rotisserie chicken was delicious as usual. I tried the Italian spinach and it was delicious as well. The dining room is immaculately clean and all pandemic precautions are taken seriously by staff. I was quite confident it was a safe place to dine in or get takeout.

Giving it 4 stars because service was very slow but it was good overall

I love this place i eat here at least 3 times a week

CLEAN GOOD FAST SERVICE..NICE STAFF..

Great service and friendly atmosphere

I bought the fish sandwiches 2 for $6... It was well worth it... Freshly cooked and way better than the fish fil a from McDonald's...

The fish sandwich was delicious. They only sell it certain times of the year.

Food was good, price was good, staff was very good.

High price but good food.

I had a traditional gyro and i had my first milkshake. The gyro was good as usual . That shake with whipped cream was something that everyone on. The planet should experience. Lol

Feb 2019: Arby’s new motto should be “we make it wrong”There was a long black hair in my buffalo chicken sandwich. I have short blonde hair. The sandwich was cold and swimming in sauce. The chicken was about 30% smaller than the advertisement. No apology when I returned it. A tall bald managerial looking guy just stood there.10/10 Will not return to this or any other Arby’sSummer 2018 I came back to try the French DipGood serviceRoom temp thinly sliced roast “beast”Cold white American “Swiss”Miracle-whip-sweet mayo (I know it shouldn’t be there but thought I’d try it)Fine enough au jusOkay bun10/10 Won’t order this again I have filled out their feedback form several times but never received a response.

Diverse menu. Food was very good. I will return.

Best customer service ever, friendly and helpful.

They Prepared Fresh & Great Food For Our Work Crew At Able Security Plus Inc. In A Reasonable Time. Thanks Again

Visit day and time: August 14, 2020 at 2:20pm. I am leaving this review because the manager on duty. He was very rude to the young man working the register. He yelled at him when he made a mistake. I was standing there shocked the manger would behave that way in front of customers. Even when the young man had to go to the back to ask the cook to adjust the order, the manager followed him and continued to aggressively reprimand him (where customers can see). I’m not saying correction isn’t required. It’s just a time and place and manner in which you do it. A true lack of leadership ability.

Nice place to eat.

The milkshake was AWESOME! The food was great!

This location is great. The cashiers and staff overall are very good. However the male supervisor working at the time of my visit could benefit from some management training and people skills sessions. Other than that, this location is a great restaurant and we visit at least once a week or so.

Arby's is expensive, but the food and sides make it more of a restaurant than a fast food joint.

Where else can you get beef and cheddar cheese like this plus bacon, 2 for 6 bucks?

The food is wonderful I love the zucchini muffins

They have good food and drinks

Service was ok didn't fill up mac n cheese.

Came in for lunch and immediately after we walked in we noticed how clean the restaurant was. Especially during this time it was nice to see a fast food restaurant so clean. Food was very good. Very prompt service. Restrooms were very clean as well. Very pleased overall.

I only eat their curly 🍟

Very good

Overall good food and always fresh.

This one is the best in town,there food is so much better

Consistent. Good food. Fresh food. Decent pricing.

Food: baked Sweet potato & Rotisery chicken, service, clean dining area & rest room

Quick lunch but pricey

Love there Big Ham and Cheddar

Love thier shakes during happy hour where they are half off...

Great experience and wonderful employees. They all were smiling and very friendly. Gave a discount for law enforcement officers even though we wasn't expecting one.

Used their drive thru. Excellent customer service!

Very nice person waited on me. Great Job

Sandwich was good and so was shake. but $13.00 for a Roast beef sandwich and a shake is kinda outrageous

Pretty dang good!! Good fresh food and fast service!

Well roast beef says it all.... friendly staff and good service was a plus too

Tried a roast beef gyro, was really good. Would get that again.

Woman at the drive through yelled at my mother after putting a drink on our order we didn't ask for.

I hate having to repeat myself over and over. I say, "I'd like a roast beef combo with a coke." Then I'm asked, What would you like to drink with that? I say, "I'd like the cordon blue combo with lemonade." "What drink would you like with that?" She says. Hello! Are you listening?

People are very nice. And we enjoyed our food.

Check your bag before you drive away! Expecting your order to be correct is too much to ask.

Food is good. Current drive thru girl is super rude. And extremely rushes you. this is atleast the FOURTH TIME.Can't stand her. She shouldn't be doing customer service. I expect more from ARBYS. I'll be reaching out further to make sure I don't have to deal with this ever again!

The zucchini muffins are to die for!!!! If you want more than a roast beef sandwich, try the chicken platter. The breast is juicy and seasoned well. I also get broccoli and sweet potato and it comes with that delicious zucchini muffins. Oh and the lemonade is delicious too

Arby's serves reasonable food, but it is a little overpriced compared to other fast food restaurants. The restaurant was clean and the staff was friendly.